Terms and Conditions

These conditions of use apply to your access to and use of Sweeps Coins Casino (the “platform”), including the website, your player account, games, promotions, and related services.

By visiting the platform, creating an account, purchasing Gold Coins packages, participating in Sweeps Coins gameplay, or using any feature we provide, you agree to follow these service terms. If you do not agree, please do not use the platform.

These platform rules are designed to set clear expectations, explain key responsibilities, and help keep gameplay fair and secure for everyone.

Eligibility - who can use Sweeps Coins Casino

Sweeps Coins Casino is intended for adults only. You must be at least the legal age required to participate in online gaming or sweepstakes-style promotions where you are located.

It is your responsibility to confirm that accessing the platform and using its services is lawful in your jurisdiction. We may restrict or block access in certain countries, states, or regions, and we may change availability based on legal, operational, or risk factors.

Getting started - account registration standards

To use most services, you will need to create a player account. When registering, you agree that:

• The information you provide is accurate, complete, and kept up to date.
• Your account is registered in your own legal name.
• You will not create or use more than the number of accounts we allow (generally, one account per person and household).

We may refuse, limit, or close accounts where we reasonably believe registration information is inaccurate, duplicated, or not compliant with these account rules.

Verification - identity checks that protect the platform

To help prevent fraud and comply with internal security standards, we may request information or documents to verify details such as your identity, age, address, and payment method ownership.

Verification requests can occur at registration, during account changes, at purchase or redemption points, or whenever activity requires review. If requested information is not provided within a reasonable time, certain features (including redemptions or promotional access) may be restricted until verification is completed.

Account security - your login, your responsibility

You are responsible for keeping your username, password, and account access secure. Any activity completed through your account is treated as authorized by you, unless we determine otherwise through our review processes.

Player accounts are personal and must not be:

• shared with anyone else
• transferred, sold, or gifted
• used on behalf of another person

If you believe your account has been accessed without permission, contact support as soon as possible using the details at the end of this page.

Payments, redemptions, and balances - what to expect

Available payment methods may include MasterCard and Visa, but availability can change by location, bank rules, device, or technical factors. Processing times, limits, fees (if any), and verification requirements may vary depending on the method used and the nature of the request.

When you submit a withdrawal or prize redemption request, we may review it before approval. Reasonable checks may include identity verification, payment method verification, security reviews, and confirmation that gameplay and promotions were used in line with applicable bonus terms.

We may also delay, reverse, or cancel transactions where we reasonably suspect fraud, unauthorized activity, chargeback abuse, or processing errors.

Bonus rules - promotions come with their own conditions

Promotions, bonus offers, and free spins may be subject to additional bonus terms, and those offer-specific rules apply alongside these site terms. Before participating, you should review the promotion details shown at the time of claim or purchase.

Examples of common promotional conditions include eligibility requirements, time limits, game restrictions, and wagering requirements. At Sweeps Coins Casino, Sweeps Coins (SC) offers commonly require at least 1x playthrough on eligible games before prize redemption. Other rules may apply depending on the offer.

We may refuse, adjust, or remove promotional benefits where we reasonably believe an offer has been misused, claimed in error, or accessed in breach of these platform rules.

Game access and platform availability - service can change

We aim to provide a stable and enjoyable experience, but we cannot promise that the platform will always be available, uninterrupted, or free from faults. Game availability may vary due to location, device compatibility, maintenance, software updates, licensing changes, or technical issues.

We may add, remove, suspend, or limit games, promotions, features, or content at any time, including to meet operational, security, or compliance needs.

Fair play standards - keeping gameplay honest

You agree to use the platform lawfully and fairly. Prohibited behavior includes, but is not limited to:

• providing false or misleading information
• fraud, collusion, or attempts to gain an unfair advantage
• chargeback abuse or intentional payment disputes after receiving benefits
• bonus abuse (including attempts to circumvent eligibility rules, limits, or intended gameplay)
• using unauthorized software, scripts, bots, automation tools, or other methods designed to manipulate play or platform functions
• attempting to exploit errors, bugs, or system weaknesses
• using VPNs, proxies, or other masking tools to bypass regional restrictions or promotion eligibility rules
• allowing another person to use your account

If you notice a potential issue affecting gameplay fairness or your account security, you agree to report it rather than attempt to benefit from it.

When we may restrict access - operator rights and safeguards

To protect players and the integrity of the platform, we may take reasonable actions such as refusing service, limiting access, suspending promotional benefits, holding transactions for review, freezing an account temporarily, or closing an account where we reasonably believe:

• these conditions of use have been breached
• verification is incomplete or inconsistent
• activity suggests misuse, fraud, or unauthorized access
• a legal, regulatory, or risk issue requires restriction

Where appropriate, we aim to apply these measures in a fair, proportionate way consistent with the information available to us at the time.

Errors and technical problems - how mistakes are handled

From time to time, issues may occur such as interrupted sessions, game malfunctions, display mistakes, incorrect balances, pricing or purchase errors, or promotions being credited incorrectly.

If an obvious error occurs, we reserve the right to correct it and to address the impact in a fair and reasonable manner. This may include adjusting balances, voiding affected gameplay, correcting promotional credits, or re-running a transaction where appropriate and technically possible.

Responsible gaming - entertainment first

Gambling should be treated as entertainment, not as a way to make money. If playing stops feeling fun or starts creating stress, we encourage you to take a break and use any responsible gaming tools or limits that may be available on the platform. You can also reach out to support for guidance on account restrictions where applicable.

For more details, see our Responsible Gaming page.

Ownership and site content - intellectual property basics

The platform’s design, software elements, branding, logos, text, and original materials are owned by Sweeps Coins Casino or used under license. You may not copy, reproduce, republish, distribute, reverse engineer, or commercially exploit platform content without prior written permission, except where allowed by applicable law.

Third-party services - providers that help power the platform

Some services on the platform may be provided or supported by third parties, such as game studios, payment processors, identity verification tools, and hosting or security partners. These services may be subject to availability and external operational limits.

We are not responsible for outages or failures caused by third-party systems outside our reasonable control, but we will take practical steps to restore access and resolve issues where possible.

Liability limits - a fair, practical approach

To the extent permitted by applicable law, Sweeps Coins Casino is not responsible for losses or damages arising from events such as:

• interruptions, delays, or technical failures
• device incompatibility or user configuration issues
• user error (including incorrect payment details or lost login information)
• third-party service disruptions
• misuse of the platform or breach of these platform rules
• events beyond reasonable control (for example, major network outages)

Nothing in these terms limits rights that cannot be limited under applicable law.

“As is” service - no guarantees of uninterrupted operation

The website, games, and services are provided on an “as is” and “as available” basis. While we work to keep the platform reliable, we cannot guarantee continuous availability, uninterrupted access, or error-free operation at all times.

Updates to these conditions - changes over time

We may update these service terms from time to time to reflect changes to features, operations, security practices, or legal requirements. The latest version posted on the platform will apply from the date it is published (unless another effective date is stated).

We recommend checking this page periodically so you understand the current account rules and conditions of use.

Other policies you should review

These site terms sit alongside other important platform policies, including our Privacy Policy and any promotion-specific rules (such as bonus terms shown on an offer page). Additional policies - such as cookies guidance or AML/KYC-related practices - may apply depending on how you use the platform and which features you access.

Contacting Sweeps Coins Casino

If you have questions about these conditions of use or your account, you can reach our support team through:

• Live chat (when available)
• FAQ support
• Email: support@sweepscoinscasino.us.com

Using Sweeps Coins Casino means following the platform rules described above. These terms are here to set clear expectations, protect players, and support a fair, secure experience across the website, your account, and all related services.